If you need to cancel a Pilates Appointment, it’s best to do it in the Walla App on your mobile device or by logging-in to your user account on our website.
Please keep in mind our strict Cancellation Policy. There is no penalty for cancelling appointments with at least 24-hours prior notification, but if the cancellation is made less than 24-hours prior to the appointment, your payment method or package on your account will be charged for the appointment.